Shipping policy

Serina Lane is committed to delivering your order as quickly and safely as possible. Below you'll find details on how we handle shipping and returns.

Shipping

We aim to process and dispatch all orders promptly. Once your order has been confirmed, you'll receive a shipping confirmation with tracking details. Please allow time for your order to be prepared and dispatched from our warehouse.

It takes 1 to 3 Business Days to process and ship your order after you place it.

You will receive a shipping confirmation email with your tracking number once your order leaves our fulfillment center.

Shipping and delivery usually takes 7–14 Business Days after we have processed your order. If your product is low on stock, it may be delayed by an additional 2 to 3 Business Days.

Rest assured, we are doing our best to get your order delivered as fast as possible.

Orders are fulfilled through logistics partners such as 4PX, Yun, Yodel, and Royal Mail, to ensure reliable free delivery to the United Kingdom and Ireland. 

Shipping is free on all orders.

Please note that delivery times may vary slightly during peak periods or due to circumstances beyond our control.