Secure Checkout
All payments are fully secure and encrypted. Your personal and payment details are protected at every step of the checkout process.
Free shipping with Tracking
We offer free United Kingdom shipping on all orders, with full tracking included. Tracking details will be provided within 24–72 hours after placing your order.
Easy returns within 30 days
Returns are accepted within 30 days of delivery. To initiate a return, please contact us at info@serinalane.com.
Excellent Customer Support
Our team is here to support you with any questions or concerns. Whether you need advice on a product or assistance with your order, we’re here to help.
You can reach us at info@serinalane.com
COMBINE AND GET UP TO 20% OFF
For over a decade, Serina Lane has been creating refined, handmade pieces designed to make you feel confident, feminine, and effortlessly elegant. Inspired by London’s timeless style.
Step into the new season feeling your best. Enjoy up to 70% off during our limited-time Spring Sale.
With love,
Serina Lane
Frequently Asked Questions
Do you offer free shipping?
Yes, we do! We offer free shipping on all orders, so you can enjoy your Serina Lane pieces without any additional delivery costs.
How can I make sure it will fit me properly?
To ensure the best fit, we recommend checking the size guide provided on each product page and comparing the measurements with a similar item you already own. Pay close attention to key areas such as chest, waist, and hips.
If you’re between sizes, we generally suggest sizing up for a more comfortable fit.
Still unsure? Our customer support team is always happy to help you choose the perfect size.
How long does shipping take?
Orders are typically processed within 1-3 business days after being placed.
As soon as your order is on its way, you’ll receive a confirmation with tracking details so you can follow your delivery every step of the way.
How do I track my order?
Once you place your order, you’ll receive your tracking number within 48 hours by email.
This allows you to track your package in real time via the tracking page on our website, which you can find in the header, and stay updated every step of the way.
Our customer support team is always happy to help you.
What is the Return Policy?
You can return items within 30 calendar days of receiving them.
Once we’ve received your returned items, approved refunds will be issued to your original payment method.
I Have an Issue With My Order. How Can I Contact You?
If you experience any issues or have questions, please visit our contact page to get in touch with our support team, or send an email to info@serinalane.com
We’re here to assist you promptly.